Итого система Ubuntu 13.04
OTRS 3.2.10
PS ubuntu ввел в домен
Контроллер windows 2008 R2
На контроллере создал подразделение OTRS
В этом подразделении создал группу otrs-group
и в ней создал пользователя otrsadmin
пароль 12345678
Скрины с контроллера
_http://www.screencapture.ru/file/a1DbCCFb/c15e ... 382a996f7/
_http://www.screencapture.ru/file/236E4B68/07c4 ... 859a7a3dd/
_http://www.screencapture.ru/file/C529c801/ef38 ... 52bba893e/
Мой конфиг OTRS
http://pastebin.com/nGGzPgWy
Вот ошибка из syslog
Sep 24 11:51:00 OTRS-U OTRS-CGI-01[2448]: [Notice][Kernel::System::CustomerAuth::DB::Auth] CustomerUser: No auth record in 'customer_user' for 'test1' (REMOTE_ADDR: 192.168.204.21)
Код: Выделить всё
vitaz@OTRS-U:/opt/otrs/bin$ ./otrs.CheckModules.pl
o CGI..............................ok (v3.63)
o Crypt::PasswdMD5.................ok (v1.3)
o Crypt::SSLeay....................ok (v0.58)
o CSS::Minifier....................ok (v0.01)
o Date::Format.....................ok (v2.24)
o Date::Pcalc......................ok (v1.2)
o DBI..............................ok (v1.622)
o DBD::mysql.......................ok (v4.021)
o DBD::ODBC........................Not installed! (optional - Required to connect to a MS-SQL database.)
o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.)
o DBD::Pg..........................Not installed! (optional - Required to connect to a PostgreSQL database.)
o Digest::MD5......................ok (v2.51)
o Digest::SHA::PurePerl............ok (v5.81)
o Digest::SHA......................ok (v5.61)
o Encode::HanExtra.................Not installed! (optional - Required to handle mails with several Chinese character sets.)
o Encode::Locale...................ok (v1.03)
o GD...............................ok (v2.46)
o GD::Text.......................ok (v0.86)
o GD::Graph......................ok (v1.44)
o IO::Scalar.......................ok (v2.110)
o IO::Wrap.........................ok (v2.110)
o JavaScript::Minifier.............ok (v1.05)
o JSON.............................ok (v2.53)
o JSON::PP.......................ok (v2.27200)
o JSON::XS.......................ok (v2.33)
o Locale::Codes....................ok (v3.24)
o LWP::UserAgent...................ok (v6.04)
o Mail::Internet...................ok (v2.12)
o Mail::POP3Client.................ok (v1.2)
o IO::Socket::SSL................ok (v1.76)
o Mail::IMAPClient.................Not installed! (optional - Required for IMAP TLS connections.)
o IO::Socket::SSL................ok (v1.76)
o MIME::Base64.....................ok (v3.13)
o MIME::Tools......................ok (v5.503)
o ModPerl::Util....................ok (v2.000007)
o Apache::DBI....................ok (v1.11)
o Apache2::Reload................ok (v0.12)
o Net::DNS.........................ok (v0.68)
o Net::POP3........................ok (v2.29)
o Net::IMAP::Simple................ok (v1.2034)
o IO::Socket::SSL................ok (v1.76)
o Net::SMTP........................ok (v2.31)
o Authen::SASL...................ok (v2.16)
o Net::SMTP::SSL.................ok (v1.01)
o Net::SMTP::TLS::ButMaintained..ok (v0.20)
o Net::LDAP........................ok (v0.44)
o Net::SSL.........................ok (v2.85)
o PDF::API2........................ok (v2.019)
o Compress::Zlib.................ok (v2.033)
o Storable.........................ok (v2.27)
o SOAP::Lite.......................ok (v0.715)
o version........................ok (v0.9902)
o Class::Inspector...............ok (v1.28)
o Text::CSV........................ok (v1.21)
o Text::CSV_PP...................ok (v1.29)
o Text::CSV_XS...................ok (v0.95)
o Time::HiRes......................ok (v1.9721_01)
o XML::Parser......................ok (v2.41)
o HTTP::Message....................ok (v6.06)
o HTTP::Headers..................ok (v6.05)
o URI..............................ok (v1.60)
o URI::Escape....................ok (v3.31)
o Scalar::Util.....................ok (v1.23)
o YAML::XS.........................ok (v0.41)
