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Проблемма с OTRS

Добавлено: 2011-10-14 6:14:59
tray.irk
Поставил OTRS по статье http://blog.itrit.ru/unix/freebsd/insta ... n-freebsd/

в итоге апач не запускается ... в логах следующее

Код: Выделить всё

helpdesk# cat /var/log/httpd-error.log
[Fri Oct 14 11:57:34 2011] [error] Can't locate Apache/DBI.pm in @INC (@INC contains: /usr/local/otrs/Custom /usr/local/otrs/Kernel/cpan-lib /usr/local/otrs/ /usr/local/lib/perl5/5.12.4/BSDPAN /usr/local/lib/perl5/site_perl/5.12.4/mach /usr/local/lib/perl5/site_perl/5.12.4 /usr/local/lib/perl5/5.12.4/mach /usr/local/lib/perl5/5.12.4 . /usr/local) at /usr/local/otrs/scripts/apache2-perl-startup.pl line 50.\nBEGIN failed--compilation aborted at /usr/local/otrs/scripts/apache2-perl-startup.pl line 50.\nCompilation failed in require at (eval 4) line 1.\n
[Fri Oct 14 11:57:34 2011] [error] Can't load Perl file: /usr/local/otrs/scripts/apache2-perl-startup.pl for server helpdesk.bti.local:0, exiting...
[Fri Oct 14 12:01:40 2011] [error] Can't locate Apache/DBI.pm in @INC (@INC contains: /usr/local/otrs/Custom /usr/local/otrs/Kernel/cpan-lib /usr/local/otrs/ /usr/local/lib/perl5/5.12.4/BSDPAN /usr/local/lib/perl5/site_perl/5.12.4/mach /usr/local/lib/perl5/site_perl/5.12.4 /usr/local/lib/perl5/5.12.4/mach /usr/local/lib/perl5/5.12.4 . /usr/local) at /usr/local/otrs/scripts/apache2-perl-startup.pl line 50.\nBEGIN failed--compilation aborted at /usr/local/otrs/scripts/apache2-perl-startup.pl line 50.\nCompilation failed in require at (eval 4) line 1.\n
[Fri Oct 14 12:01:40 2011] [error] Can't load Perl file: /usr/local/otrs/scripts/apache2-perl-startup.pl for server helpdesk.bti.local:0, exiting...
[Fri Oct 14 12:02:30 2011] [error] Can't locate Apache/DBI.pm in @INC (@INC contains: /usr/local/otrs/Custom /usr/local/otrs/Kernel/cpan-lib /usr/local/otrs/ /usr/local/lib/perl5/5.12.4/BSDPAN /usr/local/lib/perl5/site_perl/5.12.4/mach /usr/local/lib/perl5/site_perl/5.12.4 /usr/local/lib/perl5/5.12.4/mach /usr/local/lib/perl5/5.12.4 . /usr/local) at /usr/local/otrs/scripts/apache2-perl-startup.pl line 50.\nBEGIN failed--compilation aborted at /usr/local/otrs/scripts/apache2-perl-startup.pl line 50.\nCompilation failed in require at (eval 4) line 1.\n
[Fri Oct 14 12:02:30 2011] [error] Can't load Perl file: /usr/local/otrs/scripts/apache2-perl-startup.pl for server helpdesk.bti.local:80, exiting...

посмотрел 50 строку файла /usr/local/otrs/scripts/apache2-perl-startup.p

там

Код: Выделить всё

use Apache::DBI ();
Apache::DBI->connect_on_init('DBI:mysql:otrs', 'root', 'pass');
use DBI ();
но при установки я не поставил следующее

Код: Выделить всё

otrs# cd /usr/ports/www/p5-Apache-DBI && make -DWITH_MODPERL2 install clean
otrs# cd /usr/ports/www/p5-Apache-Reload && make -DWITH_MODPERL2 install clean
так как при установки ...

Код: Выделить всё

helpdesk# cd /usr/ports/www/p5-Apache-DBI && make -DWITH_MODPERL2 install clean
===>  p5-Apache-DBI-1.11 use www/p5-Apache-DBI-mp1 www/p5-Apache-DBI-mp2 instead.
*** Error code 1

Stop in /usr/ports/www/p5-Apache-DBI.


helpdesk# cd /usr/ports/www/p5-Apache-Reload && make -DWITH_MODPERL2 install clean
===>  p5-Apache-Reload-0.11_1 Apache-Reload is included again in mod_perl2.
*** Error code 1

Stop in /usr/ports/www/p5-Apache-Reload.



помогите разобраться (

Re: Проблемма с OTRS

Добавлено: 2012-02-26 18:41:04
Alex Keda
всё переставить?

Re: Проблемма с OTRS

Добавлено: 2012-11-16 12:27:35
roygbiv
Попробуй обновить порты portsnap fetch update и потом:

Код: Выделить всё

cd /usr/ports/www/mod_perl2 && make deinstall && make reinstall

/usr/local/etc/rc.d > pkg_info | grep DBI
p5-Apache-DBI-1.11  DBI persistent connection, authentication and authorization